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During an ongoing campaign, WhatsApp or Meta might pause your message template due to a high spam report percentage. you have two options to resume messaging:
1. Clone and Modify the Template
- Create a copy of the paused template.
- Make slight modifications to the text to differentiate it from the original.
- Submit the new template for approval.
- Once approved, use this template to resume messaging your users.
2. Edit and Resubmit the Existing Template
- Directly edit the paused template.
- Apply changes to the text to ensure compliance.
- Submit the edited template for reapproval.
- After approval, continue your messaging campaign with the updated template.
Utilising a new or edited template allows you to effectively resume your messaging campaign without further interruptions.