1. Go to ''Channels'' and click on the template manager icon.
2. Select "Create template".
3. Choose "WhatsApp template" option.

Setting Up Your Template

• Enter a template name.
• Select a language.
• Choose an appropriate category.

Header Options

• No header
• Text-based header
• Media-based header (image, video, document, or location)

Body and Variables

• Add variables to the body. Include some text before or after each variable.
• Provide examples for all variables used.

Footer

• Add an optional footer in light grey text.

Buttons (up to 10 in total)

• Website buttons: Maximum of two, URLs can be static or dynamic.
• Call now button: Maximum of one.
• Quick reply buttons: Up to seven.
• Reorder buttons by dragging and dropping.

Approval and Preview

• Meta approves templates in one minute to one day.
• Preview the approved template to see the actual content.

Points to check if you face any issue while creating templates:

• For image template: Image size must be less than 5 mb.
• For video template: Video size must be less than 10 mb. 
• Body of the template including variable content can not be more than 1024 characters.
• If your Approved template is not visible in drop-down in bulk campaign, bot builder, automation builder or live chat: Go to Channels>Template Manager>Sync Templates.

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