How to Send WhatsApp Message To Customer when New Order is Received in Shopify ?
To receive Shopify order notifications on WhatsApp, follow these steps:
- Create a Webhook in Automation Builder
- Go to Automation Builder and create a new webhook.
- Choose a custom webhook trigger and give it a title.
2. Add webhook in shopify
- Go to setting>Notifications, scroll down, and click on create webhook.
- Set the event to "Order Creation", the format to "JSON", and the url to webhook url.
- Select appropriate API Version and save the webhook.
3. Capture Incoming Webhook Data
- In Automation Builder, click on "Capture Incoming Webhook" and then place an order from Shopify.
- The data received from Shopify will be displayed in Automation Builder.
4. Send WhatsApp notification
- Open your Automation Builder and add a CRM block to your workflow.
- Within the CRM block, choose the "Send Template Message" option.
- Select the template you wish to use for the order notification.
- Enter the recipient's WhatsApp number and define the body of the message by using the variables captured from the Shopify order data.
- Save your changes and make sure the workflow is enabled.
This setup will ensure that whenever a new order is placed on Shopify, a notification will be sent directly to the provided WhatsApp number, keeping you updated in real-time.
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