Different Types Of Triggers ?
Our platform offers various triggers to enhance user engagement and interactions. Below is an overview of the available triggers:
- New Message Received: Activates whenever any incoming message is received. This ensures immediate response capabilities to all incoming communication.
- Message Match Keyword Condition: Triggers when messages contain specific pre-defined keywords. This allows for targeted responses or actions based on specific content.
- Hot Keyword: Similar to the Message Match Keyword Condition, but with the capability to interrupt an existing bot flow to priorities the response. This is useful for high-priority keywords.
- Inbound Webhook Trigger: Initiated by an external webhook. This trigger is useful for integrating external systems or services into the platform dynamically.
- Click to WhatsApp Ads: Activates when a user interacts with a specific Facebook ad, directing them to a WhatsApp conversation. Ideal for seamless transition from advertisement to interaction.
The priority of triggers is as follows:
- Facebook ADD ID
- Inbound Webhook Trigger
- Hot Keywords
- Message Match
- New Message Received
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