How To Create Commands On WhatsApp Or Predefined Menu Or Quick Access Menu ?
To create predefined menu commands in WhatsApp:
- Go to the three dots.
- Click on WA manager, then the settings icon, and select Automations.
- Under Automations, choose the Commands option and add up to 30 commands.
- Save the commands.
- Add the commands as hot keywords in the flow builder, such as if the incoming message contains "Expo" or "\Expo".
- Customers can access the commands menu during the chat by selecting the backslash option and triggering any flow.
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