How To Create WhatsApp Mini Apps / Native Flows And Send Via Bot Builder ?
To create a WhatsApp mini app for data collection or feedback surveys, follow the steps below:
1. Navigate to the WhatsApp mini apps section.
2. Click on create a new flow.
Designing Your Flow
- Each flow consists of multiple screens, each having a unique title.
- Add components to each screen by clicking on the components icon.
- Utilize routing and footer options for screen navigation.
Saving and Publishing
- Flows can be saved, and applied (sent to Meta as a draft), or published.
- It's advisable to test flows in draft mode as published flows cannot be edited.
Integration with CRM
- For data collection, ensure a custom CRM field named flow response is created to store data.
- Use the ask a question block in the bot builder to send the flow and capture data in the custom field.
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